Black Friday has become the biggest retail day of the year, where shoppers in the US and UK are offered irresistible deals. But with massively slashed prices, what does this mean for sales?

Despite its continued dominance in the online retail space, Amazon makes an unexpected move to the physical world by opening its first bookshop

The Internet of Things reaches your shopping basket with the arrival of interface-free shopping

E-commerce companies are waking up to the fact that, to succeed in today’s marketplace, they have to make their services available offline

Facebook has bolstered its online supremacy by offering businesses a tool to vastly improve their customer service capabilities

Brands must rethink what it is to be luxurious in the digital age or risk alienating the connected consumer

Online retail giant in talks to buy some RadioShack stores, giving the firm its first physical presence on the high street

In-store analytics are beginning to gain traction in traditional retail, and could help manage the decline in bricks-and-mortar sales

The New Economy is proud to recognise Nairobi’s Sarit Centre as Africa’s Most Sustainable Shopping Mall. The centre’s managers explain how, as well as protecting the environment, it has survived a coup, anticipated trends and revolutionised retail

In a series of state bans, car dealerships are slamming US automaker Tesla for selling its own cars. Now car makers and regulators are taking on the powerful auto dealer lobbies in a bid to revolutionise the US car industry

Teens, and, in particular, boys, are leaving traditional retail shops behind. The mobile phone is the preferred platform, as teens become more demanding on what, how and when they want to shop

When it comes to physical retail strategy in consumer electronics, Apple is king. But rivals Samsung and Microsoft are raising the stakes in a bid to take the crown