Technology that detects human emotion is being used by firms to improve customer service, decide which candidates to interview and optimise the emotional impact of advertising. But experts in the field have warned that some software relies on outdated psychological theories and cannot always be trusted

Increasingly, businesses are using artificial intelligence tools to streamline the recruitment process. While this saves time, it is also creating new challenges for applicants

The Cambridge Analytica scandal emphasised the need to find new solutions for balancing freedom and privacy online. Fortunately, blockchain can provide the missing link for industries that share personal data on the web

With university degrees more commonplace than ever, employers are increasingly looking to online tests to identify the right candidates, writes Rachel Connolly

As the pressure builds on tech organisations to boost diversity in the workplace, the issue has turned into a race to the top

LinkedIn may be an increasingly important tool in professional networking, but the specific skills of recruiters should keep their jobs safe for the time being