The disruptive impact of fintech

The Financial Stability Board has published a report on how fintech is set to destabilise the banking sector, but just how insightful were its findings?

Central banks and finance ministries are beginning to ask whether the activities of the tech behemoths, whose market capitalisations now dwarf those of even the biggest banks, will be wholly benign

As its Valentine’s Day present to the world, the Financial Stability Board (FSB) in Basel published a report titled Fintech and Market Structure in Financial Services. The report’s subtitle was more insightful, and revealed the authors’ intention to interrogate “market developments and potential financial stability implications”.

The report’s premise is straightforward: the arrival of established technology giants, or Big Tech, on the financial scene could “affect the degree of concentration and contestability in financial services, with both potential benefits and risks for financial stability”.

Maybe the time to assess the financial stability risks of open banking was in the consultation period before the directive was passed

The focus is on companies like Apple, Google, Facebook, Amazon and Ant Financial, rather than the myriad fintech start-ups in Silicon Valley, Israel or clustered round the Old Street roundabout in London. Central banks and finance ministries are beginning to ask whether the activities of the tech behemoths, whose market capitalisations now dwarf those of even the biggest banks, will be wholly benign.

Bowing to Big Tech
In a way, it might be thought surprising that the questions are being raised only now. Phrases like ‘bolting stable doors’ come to mind. In Europe, regulatory changes like the Second Payment Services Directive (PSD2) have been crucial in opening up the banking system, and regulators like the UK’s Financial Conduct Authority have for some time been running regulatory sandboxes to smooth the way for new entrants by helping them to structure themselves to comply with standards.

PSD2, often described as ‘open banking’, requires banks to offer their customer data to non-bank providers of payment and account information services. Aggregators can then present the customer with an integrated view of their finances and offer add-on services.

Maybe the time to assess the financial stability risks of open banking was in the consultation period before the directive was passed. Even now, the list of contributors to the FSB’s work shows that the European Commission and the key regulators in Europe and North America were not involved. So what did the FSB conclude?

The authors begin, tactfully, with a series of bows to Big Tech. They say, correctly, that “the greater efficiency of new players may enhance the efficiency of financial services in the longer term”. Certainly, the absence of the cost drag of legacy IT systems and underused branch networks (which have been seen as a kind of public service and are therefore hard to rationalise) allow for cheaper digital delivery mechanisms, which banks can only envy.

It is also entirely fair to argue, as the authors do, that increased competition in the supply of financial services may benefit consumers by expanding choice, stimulating innovation and driving down transaction costs. The pressure on traditional providers is generating strong incentives to reduce costs and improve service.

Incumbents can no longer afford to sit back and allow inertia to be their friend, as they did in the past when account switching was rare. But the FSB also warns that cross-subsidisation may allow Big Tech firms to gain market share rapidly and knock out existing providers. As a result, “their participation may not result in a more competitive market over the longer term”.

Remain vigilant
That is a warning policymakers should heed. But the FSB is supposed to be primarily interested in stability, and here the report points in both directions at once. On one hand, the authors argue that greater competition can create a more resilient financial system, with a wider range of companies managing the essential plumbing. On the other hand, the ability of new entrants to undercut banks significantly could make the latter “potentially more vulnerable to losses”. The accompanying reduction in “retained earnings as a source of internal capital”, the report argues, “could have an impact on financial sector resilience and risk-taking”.

The reader is largely left to decide which of these two scenarios is most likely to play out. But while the report is unambiguously positive about the impact of fintech start-ups, whether they remain standalone entities or join existing banks to create complementary offerings, the authors’ conclusions about Big Tech are far more nuanced. Whereas previous analyses have suggested that the financial stability implications of fintech are either benign or small, the FSB believes that “this could change quickly with deeper involvement of the large technology providers”.

One possible route to financial instability identified in the report is that banks may loosen lending standards unwisely. I would assess that risk as low: banks have been there before, in recent memory, and are not keen to go back. But the threat to profitability is real, particularly if loss-leader pricing strategies are adopted, as the FSB believes is possible. They refer explicitly to the risk of cross-subsidisation. Banks in Europe are not much in favour with investors today, trading well below book value in most cases, and a significant loss of market share in payment services would threaten their viability further.

In response, the FSB – unsurprisingly – argues for vigilance on the part of banking supervisors (when, one wonders, have supervisors been told that now is the time to turn a blind eye?). But I wonder if the answer lies with banking supervisors at all. Had a broader range of authorities contributed to the work, they might have more pertinently recommended vigilance from conduct and competition regulators, too. Following the FSB’s own logic, it is in these authorities’ territories where the biggest risks are most likely to emerge.

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